State Fuel Assistance

Fuel Assistance (LIHEAP)

Fuel Assistance, also known as the Low Income Home Energy Assistance Program (LIHEAP), is a government program that helps low-income families and individuals pay their heating bills during the winter. The program is available to both low-income tenants and homeowners, with eligibility based on the household's gross annual income. Renters may also receive fuel assistance, even if their heating is included in the rent.

Who to Contact

Fuel Assistance applications are now handled by the following departments:

  • For Town of Burlington Residents (under 55 years): Contact Youth and Family Services at 781-270-1961.
  • For Town of Burlington Seniors (55 years and older): Contact the Council on Aging at 781-270-1950.
  • For United States Veterans of the Armed Forces (regardless of age): Contact Veterans Services at 781-270-1959.

Community Teamwork
Once the application period closes (usually by April 30th each year), please contact Community Teamwork directly for further assistance:

  • Location: 45 Kirk Street, 2nd Floor, Lowell, MA 01852
  • Phone: 978-459-6161

Renewal applications are also handled directly by Community Teamwork.

Eligibility & Amount Granted

The amount of fuel assistance received depends on factors such as income, housing status, and heating costs. Recipients of State Fuel Assistance are also eligible for discounted electric and gas utility rates. Additional services may include weatherization, heating system repairs, and Citizens Energy heat assistance programs.

Fuel assistance payments for actual usage or fuel delivery are made directly to the heating vendor for primary energy needs from November 1st to April 30th, unless heating costs are included in the rent.

Initial Applications

Initial applications will be available starting November 1st by appointment only (see contact details above to schedule an appointment).

Please notify our office at least 24 hours in advance if you need to cancel your appointment. Failure to communicate a cancellation will require you to visit the fuel assistance office in Lowell to complete your application.

You can also view a breakdown of required documents for your initial application under the Fuel Assistance tab and click on "Initial".