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1. Who do I call for down wires on or near my property?

That is in the jurisdiction of the police department. Please call them at 781-272-1212

2. How do I report a pothole?

Please call the Highway Division at 781-270-1677, Monday through Friday, from 7 am to 3:30 pm with the location of the pothole.

3. How can I get a street or sidewalk repaired?

Call the Highway Division at 781-270-1677 with your name, address, phone number, and a description and location of requested repairs. 

4. How do I get my street swept?

Street sweeping occurs each year from spring through fall. Every attempt is made to sweep all streets in Town, however, we are not averse to taking requests. 

5. How do I report a clogged drain/catch basin?

Please call the Highway Division at 781-270-1677 Monday through Friday 7 am to 3:30 pm with the location of the clogged basin or drain.

6. What do I do if I notice that there is a sign missing at the end of my street?

To report a missing sign, please contact the Highway Division at 781-270-1677 during normal business hours with the location and description of the missing sign.

7. A tree fell on my property, can you come and pick it up?

For the most part, if a tree is on your property, you own the tree. We have a tree warden who can make a final decision.

8. Who do I call if my property was damaged by the Town?

If it was a plow/sander, call the Highway at 781-270-1677. If it was caused by paving, call Engineering at 781-270-1640.

9. Who do I call for a dead/stray/wild animal?

Please call the animal control officer at 781-270-1698.

10. When are the sidewalks plowed after a storm?

We plow the sidewalks when all the roads are completed. When doing the sidewalks the time it takes to do them determines on the amount of snow.  1-3 inches takes less time because we can plow them. If we have to snow blow the sidewalks, it takes much longer.

11. What is the plowing procedure for roads?

Please visit our snow plowing page for details and tips.