Welcome to the Planning Department

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Planning is a dynamic profession that works to improve
the welfare of people and their communities by creating
more convenient, equitable, healthy, efficient and attractive
places for present and future generations. Planning involves
technical, political and legal processes to guide the use of
land and design of the urban environment to ensure the
orderly development and fiscal stability of the community.
It concerns itself with research and analysis, strategic
thinking, urban design, public consultation, policy
recommendations, implementation and management.
Planning enables civic leaders, businesses, and citizens
to play a meaningful role in creating communities that
enrich our lives.

Connect with us:
Town Hall Annex

25 Center Street
Burlington, MA 01803

Phone: 781-270-1645
E-Mail the Department

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Office Hours:
Mon, Tues, Thurs 8:30 AM - 4:30 PM

Wednesday 8:30 AM - 7:00 PM
Friday 8:30 AM - 1:00 PM

Planning Staff
Kristin Kassner, Planning Director
Elizabeth Bonventre, Asst. Planner
Jennifer Gelinas,  Admin. Assistant I
Dawn Cathcart, Recording Clerk